Trusted Information & Services

Give AI current, approved information about your services.

When people ask AI about eligibility, requirements or how to apply, incorrect or outdated answers create cost and confusion. AITWIRE helps you maintain a current, approved service record in formats AI systems can access, tests the answers AI systems produce, and flags errors, omissions and outdated rules against your approved record on every cycle.

Checked independently with controlled prompts across eleven leading public AI systems and answer surfaces.

Controlled prompt

“Who is eligible, and what do I need to apply?”

ChatGPTOutdated rule

Quotes the previous income threshold — superseded 2026-01-14.

PerplexityMissing condition

States the entitlement without the residency qualification.

ClaudeMatches record

Eligibility, documents and current process all match the approved statements.

Illustrative example output — not live data. Each divergence is flagged against your approved record with the date of the statement it contradicts.

When the answer has a cost

Consequential answers.

For a service organization, the expensive AI answer is not an unflattering one. It is a confidently stated, plausible, out-of-date one — acted on by someone who had no way to know it was wrong, and absorbed by your staff as rework.

  • Am I eligible?

    A person who is eligible is told they are not, and never applies.

  • What documents do I need?

    An incomplete application is submitted, rejected, and resubmitted weeks later.

  • How do I apply, and in what order?

    Steps are attempted out of sequence, or through a channel that closed last year.

  • What are the current rules?

    A superseded threshold or deadline is quoted back to your staff as fact.

  • Who do I contact?

    Calls arrive at the wrong team, and the right one never hears the question.

Your approved record

The Service Canon.

A current, approved record of what is true about your services right now — with the dates, jurisdictions and owners that make each statement checkable. Published in formats AI systems can access, alongside the website you already operate.

Superseded statements are kept and marked, not deleted. That is what lets a later answer be identified as quoting last year's rule rather than simply being “wrong” with no explanation of how it got there.

How the companion is published

Service Canon — record fields

Approved statements
Each statement about eligibility, process, fees or timing, approved by a named person before it is published.
Effective dates
When a rule started applying. Without this, a correct answer and an outdated one look identical.
Jurisdictions
Where the statement holds. Most damaging service errors are a true statement applied to the wrong place.
Superseded-information handling
The prior version is retained and marked superseded rather than deleted — so an answer citing it can be identified as citing the old rule.
Responsible owners
Who owns each statement, so a flagged error routes to the team that can actually correct it.

Flagged against the approved record

Five error classes, checked against your approved record.

Each answer is compared with your approved record and, where it diverges, the divergence is classified and surfaced for review. Five distinct failure shapes — not five severities of one.

Incorrectness

The answer states something your approved record contradicts outright.

Omissions

The answer is not wrong, but leaves out a condition that changes the outcome for the reader.

Outdated rules

The answer reflects a statement that has an effective date and has since been superseded.

Contradictions

Two answers — or two parts of one answer — cannot both be true given the approved record.

Missing conditions

An entitlement or requirement is stated without the qualification that scopes it.

After you correct the record, the same prompts run again

  • Measured improvement
  • No material change
  • Adverse movement
  • Not yet conclusive
  • Insufficient evidence

Publishing a correction is not proof an AI system used it. AITWIRE re-runs the fixed verification set and reports what actually followed, with its confidence — which is why Not yet conclusive is one of the five states above. AITWIRE measures these systems; it does not control them, and no correction can be guaranteed to be adopted.

Built for

Organizations where accuracy is the mandate.

Where being right is the service — and an outdated answer costs the person who acted on it before it costs you.

  • Public services
  • Healthcare
  • Education
  • Professional bodies
  • Utilities
  • Regulated services
  • Product support

AITWIRE is an instrument for measuring and governing the information you make available to AI systems. It produces an audit-ready evidence trail of what was approved, published and measured — it does not assess or certify whether your organization meets a regulatory obligation.

Start with the baseline

What is AI telling people about your services today?

Establish the baseline, find the errors, omissions and outdated rules, approve the record and measure what changes.

Measure. Calibrate. Prove.