Help Center

Guides, tutorials, and answers to help you get the most out of AITWIRE.

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Commerce

Products, pricing, commerce representation, and Stripe Connect

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Integrations

Connect Shopify, Square, WordPress, and 40+ platforms

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Billing & Plans

Plans, credits, upgrades, and subscription management

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News & Updates

Product updates, industry changes, and platform news

All Articles

Advanced

Guide: Settings

Comprehensive guide to all AITWIRE settings — profile, integrations, domains, team, billing, API, and more.

Advanced

Publishing Your Machine-Readable Data

How AITWIRE publishes the facts you confirm as the machine-readable data AI systems parse, prioritize, and cite — JSON-LD, entity.json, llms.txt, and more.

Advanced

Fact Governance: Canonical Facts That Override Conflicting Signals

Assert the canonical facts AITWIRE treats as ground truth — your Brand Canon — and uses to detect and correct conflicting information across AI systems and social.

Advanced

AI Systems Portal and the Open Entity Data Protocol

For AI system operators and developers: how to discover, retrieve, verify, and cite business entity data through the AITWIRE API and Open Entity Data Protocol.

AI Intelligence

How the AI Update Cycle Works

Understanding the Measure, Fix, Prove loop and the 72-hour verification window.

AI Intelligence

Reading Your AI Update Email

How to read the AI Update email honestly — the 7-day window and its plus/minus band, the two accuracy rulers, and when a reading is marked not scored.

AI Intelligence

Guide: AI Brand

Understanding AI Brand Overview, AI Signals, AI Monitor, Social Monitor, Campaigns, and Competitors.

AI Intelligence

Guide: AI Representation Analytics & Measured Lift

How AITWIRE measures crawler consumption, hallucinated URLs, AI-search visibility, and the measured lift of your fixes — and why results follow a weeks-to-months longtail.

AI Intelligence

Guide: AI Growth

Lead generation, prospect pipeline, and growth features for turning verified AI representation into revenue.

AI Intelligence

AI Lead Generation and the Solution Report Widget

How the AI Lead Generation widget captures warm leads and generates a personalized Solution Report for each prospect.

AI Monitor

Understanding AI Monitor

How AITWIRE continuously tracks accuracy, citation, sentiment, quality, recommendation, and competitive position across 9 probed AI systems covering 90%+ of AI-answer traffic.

AI Monitor

Downloading Your Probe and Answer Data (CSV)

Export your AI Monitor probe results — including the full text of what each AI system said about you — as CSV. Available on Pro and Custom.

AI Monitor

Which AI Engines AITWIRE Monitors

The AI engines AITWIRE measures, the difference between training-prior and live-search answers, and how AITWIRE allocates probes across your questions.

AI Monitor

How we measure AI-answer tone (and how to audit it)

What AI sentiment means, how it is graded, why it starts out "directional", and how to correct how AI describes your brand.

Billing & Plans

Plans and Pricing

Compare AITWIRE plans — Free, Standard, Pro, and Custom — and understand what each tier includes.

Commerce

Commerce Catalog Setup

How to set up your product catalog in AITWIRE for AI visibility and agentic commerce.

Commerce

Guide: AI Commerce

Product catalog, transactions, analytics, attribution, ROI impact, and payment setup.

Getting Started

Get to Know AITWIRE

What AITWIRE does for you — how it measures, fixes, and proves the way AI systems represent your business.

Getting Started

What is AITWIRE?

An overview of AITWIRE — the AI Assurance platform that measures, fixes, and proves how AI systems represent your business.

Getting Started

Onboarding: Your First 30 Minutes

A step-by-step walkthrough of setting up AITWIRE from signup to your first AI Update.

Getting Started

Getting Started with AITWIRE

Step-by-step guide to setting up your AITWIRE account and running your first AI Update.

Getting Started

Common Support Topics

Quick answers to frequently asked questions about billing, API keys, domains, assessments, and integrations.

Getting Started

Troubleshooting Guide

Solutions to common issues with AI accuracy, signals, integrations, commerce, the chat widget, and account access.

Getting Started

Guide: Main Dashboard

Understanding the main dashboard — your AI Update cycle, performance cards, and what to do first.

Getting Started

Offboarding: Pausing, Exporting, and Closing Your Account

How to pause your AI Update cycle, export your data, downgrade, or permanently close your AITWIRE account.

Integrations

Guide: App Store

Installing and managing apps — Generative AI, and third-party integrations.

Integrations

Chat Assistant: AI Chat for Your Website

Install and configure the Chat Assistant — the multi-surface AI chat that answers customer questions and stays grounded in your verified data.

News & Updates

Agentic Commerce Readiness: Google I/O 2026

How AITWIRE prepares your business for Google Universal Cart, UCP, and autonomous AI purchasing (AP2).