Help Center
Guides, tutorials, and answers to help you get the most out of AITWIRE.
Getting Started
Set up your account and run your first AI Update
AI Intelligence
Signals, assessments, and the AI Update cycle
AI Monitor
Probe accuracy, drift detection, and performance tracking
Commerce
Products, pricing, commerce representation, and Stripe Connect
Integrations
Connect Shopify, Square, WordPress, and 40+ platforms
Advanced
API, authority surfaces, JSON-LD, and developer tools
News & Updates
Product updates, industry changes, and platform news
All Articles
Guide: Settings
Comprehensive guide to all AITWIRE settings — profile, integrations, domains, team, billing, API, and more.
Publishing Your Machine-Readable Data
How AITWIRE publishes the facts you confirm as the machine-readable data AI systems parse, prioritize, and cite — JSON-LD, entity.json, llms.txt, and more.
Fact Governance: Canonical Facts That Override Conflicting Signals
Assert the canonical facts AITWIRE treats as ground truth — your Brand Canon — and uses to detect and correct conflicting information across AI systems and social.
AI Systems Portal and the Open Entity Data Protocol
For AI system operators and developers: how to discover, retrieve, verify, and cite business entity data through the AITWIRE API and Open Entity Data Protocol.
How the AI Update Cycle Works
Understanding the Measure, Fix, Prove loop and the 72-hour verification window.
Reading Your AI Update Email
How to read the AI Update email honestly — the 7-day window and its plus/minus band, the two accuracy rulers, and when a reading is marked not scored.
Guide: AI Brand
Understanding AI Brand Overview, AI Signals, AI Monitor, Social Monitor, Campaigns, and Competitors.
Guide: AI Representation Analytics & Measured Lift
How AITWIRE measures crawler consumption, hallucinated URLs, AI-search visibility, and the measured lift of your fixes — and why results follow a weeks-to-months longtail.
Guide: AI Growth
Lead generation, prospect pipeline, and growth features for turning verified AI representation into revenue.
AI Lead Generation and the Solution Report Widget
How the AI Lead Generation widget captures warm leads and generates a personalized Solution Report for each prospect.
Understanding AI Monitor
How AITWIRE continuously tracks accuracy, citation, sentiment, quality, recommendation, and competitive position across 9 probed AI systems covering 90%+ of AI-answer traffic.
Downloading Your Probe and Answer Data (CSV)
Export your AI Monitor probe results — including the full text of what each AI system said about you — as CSV. Available on Pro and Custom.
Which AI Engines AITWIRE Monitors
The AI engines AITWIRE measures, the difference between training-prior and live-search answers, and how AITWIRE allocates probes across your questions.
How we measure AI-answer tone (and how to audit it)
What AI sentiment means, how it is graded, why it starts out "directional", and how to correct how AI describes your brand.
Plans and Pricing
Compare AITWIRE plans — Free, Standard, Pro, and Custom — and understand what each tier includes.
Commerce Catalog Setup
How to set up your product catalog in AITWIRE for AI visibility and agentic commerce.
Guide: AI Commerce
Product catalog, transactions, analytics, attribution, ROI impact, and payment setup.
Get to Know AITWIRE
What AITWIRE does for you — how it measures, fixes, and proves the way AI systems represent your business.
What is AITWIRE?
An overview of AITWIRE — the AI Assurance platform that measures, fixes, and proves how AI systems represent your business.
Onboarding: Your First 30 Minutes
A step-by-step walkthrough of setting up AITWIRE from signup to your first AI Update.
Getting Started with AITWIRE
Step-by-step guide to setting up your AITWIRE account and running your first AI Update.
Common Support Topics
Quick answers to frequently asked questions about billing, API keys, domains, assessments, and integrations.
Troubleshooting Guide
Solutions to common issues with AI accuracy, signals, integrations, commerce, the chat widget, and account access.
Guide: Main Dashboard
Understanding the main dashboard — your AI Update cycle, performance cards, and what to do first.
Offboarding: Pausing, Exporting, and Closing Your Account
How to pause your AI Update cycle, export your data, downgrade, or permanently close your AITWIRE account.
Guide: App Store
Installing and managing apps — Generative AI, and third-party integrations.
Chat Assistant: AI Chat for Your Website
Install and configure the Chat Assistant — the multi-surface AI chat that answers customer questions and stays grounded in your verified data.
Agentic Commerce Readiness: Google I/O 2026
How AITWIRE prepares your business for Google Universal Cart, UCP, and autonomous AI purchasing (AP2).