Help Center🚀 Getting Started

Common Support Topics

Quick answers to frequently asked questions about billing, API keys, domains, assessments, and integrations.

Billing

Manage your subscription at Settings > Billing. Upgrade or downgrade anytime. Stripe handles all payments.

API Keys

Generate at Settings > API Keys. Keys start with "atwk_". Scopes include entities:read, assessments:run, and more.

Domains

Claim at Settings > Domains. Verify ownership via DNS TXT record or meta tag.

AI Assessments

Run from Dashboard > AI Assessments. Results show JSON-LD, robots.txt, and discovery scores.

Integrations

Connect WordPress, WooCommerce, Shopify, Square at Settings > Integrations. Do this BEFORE configuring JSON-LD.

AI Signals

Configure at Dashboard > AI Signals. Auto-populates from your integrations and homepage scan.

Delete Account

Settings > Danger Zone. Type your tenant ID to confirm.